ClickInc ® Full Review

Admin Dashboard

Admin dashboard is the place where you will be spending most of your time managing the affiliate program. When you first login, you will notice that the interface features a header menu with all the sub-menu items and a main content display area.

Let’s go through the menus and features and check out what they do:

• Home tab

This is the default dashboard view shown when merchant logs in. Merchant can see an overview of his affiliate program and information related to affiliates, active alerts, messages etc. There are also different stats shown related to sales and generated income. Next, there are several additional menus listed under the main “dashboard” menu and those include affiliates listing (this is where merchant can find information about affiliates who joined his program; crate new accounts, filter data etc), then there is a menu showing information related to disabled affiliates. All campaigns menu shows information about currently active campaigns and related stats such as clicks, impressions, commission etc. Finally there are messages, contact and clean up menus. Messages are used for communication between merchant and affiliates. Contact menu allows creation of the greeting message shown in the affiliates back end, and there is an option for emailing certain affiliates or specific groups. The rest of the settings here are related to email logs, email settings, customization of the affiliate registration page etc.

• Reports tab

This menu includes options related to generating different kind of reports related to alerts, traffic stats, follow up emails, domains sending traffic and generating trend graphs. These reports can be helpful to assess the overall performance of your affiliate program and strategies used. Active alert details are shown by default, which incite which affiliates are sending less traffic than usual and other details. There is a dedicated traffic stats features which is a more advanced version of alerts menu. You can compare the data in more details here. Follow up menu shows stats related to emails and follow up messages sent. Domain feature shows status and different stats related to domains. Since ClickInc supports TruLink functionality, a different domains can be approved which are in use by affiliates. This way all traffic from those domains is tracked. This makes life easier for the affiliates when it comes to trackable links. Finally there is a trend graphs option which is used to create graphics out of different stats and based on various filters.

• Sales & Commission tab

This section contains information related to sales and by default “orders” tab is shown. Here the merchant can see all the orders, pending orders, domain orders, tier orders and re-orders listing. Recurring orders section shows orders which are related to subscription based services which are recurring until canceled. Affiliate balance displays information related to affiliate earnings and current balance. We can find an important tool here labeled “Pay Affiliates”. This is the tool used by merchants to review all pending commissions and issue payments. Next, there are payment and transaction history tabs showing information about past payments and transactions. Finally, there is a post manual order option, allowing merchants to add a manual order to the system. This can be used to track offline sales.

• Marketing tab

This section is important for merchants as this is the place to add all the promo materials such as banners, text links, HTML ads, coupons etc. These materials will then be used by affiliates in their marketing efforts. Be creative here and add high quality materials.

• Settings tab

This is the place to tweak all the settings related to merchant account and affiliate program. This menu includes general settings, tier settings, managers, SKUs, affiliate groups, merchant profile and payment information. Merchants can also change their login password here.

Affiliates dashboard

Affiliates upon signing up for your affiliate program get a login which they can use to access the affiliate interface where they can get all the details.

• Affiliate dashboard

Affiliate dashboard shows main statistics by default upon logging in. Here affiliates can find their balance and stats related to number of sales, re-orders, commissions earned, impressions, clicks on their links, etc.

• Report tab

This menu features options covering orders, payment history, URL details, affiliate links and tier affiliates. Orders section shows information about orders, pending orders, commission per each order, etc. Payment history feature lists details about payments with details such as payment type, amount, date, etc. Next, there is a URL details feature which shows useful data related to traffic and sales sent from each domain participating in affiliate marketing. This information is essential to affiliates in order to identify best performing campaigns. Affiliate links feature is similar to URL details one. It shows where the traffic is coming from and provides details such as originating URL, clicks, sales, conversion rate, etc. Tier affiliates menu shows performance by sub-affiliates.

• Marketing section

Affiliates will be spending most of their time here initially when thinking about their marketing strategy. This section contains everything related to affiliate program and offers available. Affiliates can get links, banners, HTML ads and other promotion related materials here. It is important that they use the traceable links and add TruLink code to their website in order to track successful sales.

• Settings menu

Here affiliates can access messenger function for communication with the merchant, change profile information, password and payment details.